The whole student journey
From first inquiry to first gift.
Retention is the measure that matters. Keeping a student starts with knowing them, long before the first week of class. Socio Connect keeps one record for each student, from their first visit day to their first gift as an alum, and the Assistant tells your staff who’s drifting and why.
Now taking founding colleges for spring 2027, with 50% off the launch fee and a direct hand in shaping the product.
Visit day
Needs you this week
First gift
Lakeside College is a made-up example.
The problem
Retention breaks in the gaps between offices.
A student rarely leaves for one reason on one day. The signs show up in different systems owned by different people: a hold on the account, a quiet week in class, three missed chapels, an RA who noticed they eat alone. Each office sees one sign and decides it isn’t enough to act on. Nobody sees all of them.
- Admissions has the inquiry.
- The registrar has enrollment.
- Faculty have the gradebook.
- Chapel has the scans.
- Student life has the RA’s notes.
- Advancement has the gift.
The same gaps cost you at both ends. Admitted students who never connect before August melt away over the summer. Graduates leave with no relationship beyond a diploma.
About 31%
of first-year students don’t return to the school they started at.
24%
Belonging now ties with cost as a reason students consider stopping out, at 24% each.
Eight stages, one record
Follow Maya from her first visit to her first gift.
Maya is a student at Lakeside College, our example college. Each stage shows what she does, what your staff see, and why she opens the app. Every item says whether it works today.
1Prospect
Maya is curious.
Junior and senior year of high school · Admissions
Maya
- Creates a free account, then RSVPs to a campus visit day and a virtual info nightLive today
- Checks in when she arrives, with the day’s events on her phoneLive today
- Asks “Do you have a nursing program?” and gets an answer from your own pagesLive today
Your staff
- Admissions sees who RSVP’d and who checked inLive today
- Visit attendance flows back to your admissions CRM as engagementBeing built with founding colleges
- Inquiry and application status arrive in the nightly fileBeing built with founding colleges
Why she opens it: It’s the easiest way to sign up for a visit, and her questions get answered at 11pm.
2Admitted
Maya is deciding.
December to May 1 · Admissions, Financial Aid
Maya
- Joins the admitted-student community: her class, her intended major, people from her stateBeing built with founding colleges
- Meets other admits through introductions and finds a possible roommateLive today
- Sees her next steps in one list: deposit, aid forms, housingBeing built with founding colleges
Your staff
- Current students host chats for admits as ambassadorsLive today
- Admissions sees which admits are engaged and which went quietBeing built with founding colleges
- Financial Aid sees admits whose aid steps aren’t finishedBeing built with founding colleges
Why she opens it: Her future friends are there. Admits start group chats on their own; this one your college can see into.
3Deposited
Maya is coming, if summer goes well.
May to August · Admissions, Student Life, Housing
Maya
- Signs up for orientation sessions and starts a first-year course over the summerLive today
- Gets a peer mentor in JulyLive today
- Meets her roommate and her floor before move-inBeing built with founding colleges
Your staff
- The Assistant’s list shows students who’ve gone quiet, so summer melt is caught earlyLive today
- Orientation staff see who RSVP’d and how far each student is in the summer courseLive today
- Housing, registration and holds arrive in the nightly fileBeing built with founding colleges
Why she opens it: Her roommate, her floor and her mentor are there, and it’s where she finds out what to bring.
4First six weeks
Maya is finding her people.
August to October · Student Life, Chapel, Faculty
Maya
- Checks in to chapel with a scanLive today
- Watches her chapel credit count riseBeing built with founding colleges
- Joins a club and a discipleship group, and gets an introduction to someone who shares her interestsLive today
Your staff
- The Assistant’s weekly list: not in a group yet, stopped coming, gone quietLive today
- Signals from your other systems join the list: quiet in the learning system, a new hold, a missed advising appointmentBeing built with founding colleges
- Each name goes to the right person: an RA, an advisor, a chaplain or an aid counselorBeing built with founding colleges
Why she opens it: Chapel credits are required, tonight’s events are there, and her floor and her club talk there.
app.socio-connect.com/admin/assistantScreens from the real product. Lakeside College Alumni is a made-up example. 5First year
Maya decides to come back.
October to May · Everyone, with retention as the measure
Maya
- Serves on a team, leads a small group and earns badges for showing up and servingLive today
- Sees her year in one place: what she joined, served and finishedBeing built with founding colleges
- Registers for next year with a nudge from her advisorOn the roadmap
Your staff
- Follow-ups are checked 30 days later: did the student come back?Live today
- The cabinet sees the first-year cohort: in a group, reached after a flag, registered for next termBeing built with founding colleges
Why she opens it: Her people, her calendar and her progress are all there. Leaving would mean leaving them.
6Middle years
Maya finds her calling.
Sophomore and junior years · Faculty, Career and Calling, Student Life
Maya
- Gets matched with an alum in nursing through a mentoring programLive today
- Takes a vocation courseLive today
- Becomes a peer mentor herselfLive today
Your staff
- The sophomore slump gets the same weekly list as the first yearLive today
- Career and Calling sees who has a mentor and who hasn’t startedBeing built with founding colleges
- Internship activity from your career platformOn the roadmap
Why she opens it: The alumni who can help her get a job are there, and her leadership roles run there.
Screens from the real product. Lakeside College Alumni is a made-up example. 7Senior
Maya launches.
Senior year · Career and Calling, Alumni Relations
Maya
- Joins the alumni community before she graduates, with the same loginLive today
- Gives a senior-class giftLive today
- Downloads a record of what she led, served and finishedOn the roadmap
Your staff
- Advancement sees four years of engagement on her record before the first askLive today
- Graduation arrives in the nightly fileBeing built with founding colleges
- First destination from career servicesOn the roadmap
Why she opens it: The job leads and the people from her four years stay with her after graduation.
8Alum
Maya comes back as a mentor and a giver.
The rest of her life · Alumni Relations, Advancement, Admissions
Maya
- Mentors a nursing student and comes to homecomingLive today
- Gives to the nursing campaignLive today
- Refers her cousin as a prospect, and the journey starts againOn the roadmap
Your staff
- Advancement sees a first gift, with a thank-you drafted to edit and sendLive today
- Engagement goes back to your advancement database as a fileBeing built with founding colleges
Why she opens it: Her classmates, her mentee and the college’s news are there, in the same app she used for four years.
app.socio-connect.com/admin/educationScreens from the real product. Lakeside College Alumni is a made-up example.
For your team
One student. A view for every office.
Each office will see the same student through a view shaped to its job, and only what it has a reason to see. Department views are being built with our founding colleges, starting with five: Student Life, Chapel, Advising, Admissions and Advancement. Each tab also shows what that office can use today.
President and cabinet
Department view: on the roadmap- What they’ll see
- The whole journey by cohort: inquiries to deposits, deposits to enrolled, first-year belonging, registered for next term, alumni engaged, givers.
- What they’ll do here
- See how the fall cohort is doing on one screen, with where each number came from.
- What they stop doing
- Waiting for three offices to put a report together.
Live today: The Monday summary email: last week’s attendance against the four weeks before, and who needs following up.
Admissions
Department view: in the first five, being built with founding colleges- What they’ll see
- Prospects and admits: visits, questions, community activity, and who went quiet.
- What they’ll do here
- Run visit days and the admitted-student community, and send drafted follow-ups. Your admissions CRM stays the record.
- What they stop doing
- Guessing which admits are really coming.
Live today: Visit days as events with RSVPs and check-in, and Ask answering questions from your own pages.
Financial Aid and Student Accounts
Department view: on the roadmap- What they’ll see
- Students with unfinished aid steps or a hold, and whether they’re otherwise connected. A signal, never the ledger.
- What they’ll do here
- Reach out early with one note, or ask the RA to.
- What they stop doing
- Finding out about a hold when the student withdraws.
Live today: Messages by email, in the app and by text to any group of students.
Student Life and Residence Life
Department view: in the first five, being built with founding colleges- What they’ll see
- Halls, floors, groups and events, and the weekly list for their students.
- What they’ll do here
- RAs check in with the students the Assistant names. Staff run events and groups.
- What they stop doing
- Spreadsheets of who came to floor meetings.
Live today: Groups, events with check-in, cohorts, mentoring and the Assistant’s weekly list.
Chapel and Campus Ministry
Department view: in the first five, being built with founding colleges- What they’ll see
- Chapel attendance and credits, discipleship groups, and prayer requests students choose to share.
- What they’ll do here
- Run chapel check-in, and follow up when a regular stops coming.
- What they stop doing
- A separate scanning tool nobody else sees.
Live today: Chapel as a check-in session on each student’s record, and discipleship groups.
Faculty and advisors
Department view: in the first five, being built with founding colleges- What they’ll see
- Their advisees: connected or not, flagged or not, with the reason in plain words.
- What they’ll do here
- Raise a concern in one tap, and see whether someone followed up.
- What they stop doing
- Early-alert forms that disappear into a queue.
Live today: Leader access to the groups and courses they run.
Career and Calling
Department view: on the roadmap- What they’ll see
- Who has an alumni mentor, who finished the vocation course, and internship activity.
- What they’ll do here
- Run mentoring and calling programs, and match students with alumni.
- What they stop doing
- Recruiting alumni mentors from a cold list.
Live today: Mentoring programs with applications, pairing and check-ins, and courses with progress.
Alumni Relations
Department view: on the roadmap- What they’ll see
- Graduates who were engaged as students, alumni community activity, and mentors.
- What they’ll do here
- Run the alumni community, reunions and mentoring.
- What they stop doing
- Rebuilding a relationship from nothing after graduation.
Live today: Alumni verification, class cohorts, events and mentoring.
Advancement
Department view: in the first five, being built with founding colleges- What they’ll see
- Engagement history before the ask: gifts, campaigns and first-time givers. Never care notes.
- What they’ll do here
- Thank first-time givers, run campaigns, and send engagement to your advancement database.
- What they stop doing
- Asking strangers.
Live today: Fundraising pages, giving to your own Stripe account, and a thank-you drafted for every first gift.
IT and Registrar
Department view: on the roadmap- What they’ll see
- Connections, the data map, and who can see what.
- What they’ll do here
- Send the nightly file, approve roles, and answer the security review.
- What they stop doing
- Supporting another tool with no audit trail.
Live today: Roles, separation between colleges, two-step sign-in, and a full export whenever you ask.
Beside the systems you already run
Your systems stay the records.
Your admissions CRM, student information system, learning system and advancement database keep doing their jobs. Socio Connect is where students spend time with your college, and where their signals come together on one record. Colleges already run systems such as Slate, Jenzabar and Canvas; we’ll ask which ones you run.
In, from your systems
Admissions CRM
Inquiry, application, admit, deposit
Student information system
Enrollment, class year, major, holds, registration, graduation
Learning system
Last activity and midterm alerts
Aid, housing and chapel records
Aid steps finished, room and floor, past chapel attendance
Career platform
Internships and first destination
Socio Connect
One record per student
Contact details, groups, events, check-ins, mentoring, messages and gifts on one person.
Live todayThe Assistant
A weekly list with a reason for every name and a note to edit and send.
Live todaySignals from your systems in the Assistant
A new hold or a quiet week in the learning system, routed to the right person.
Being built with founding collegesDepartment views and the journey view
A view for each office, and one screen per cohort for the cabinet.
Being built with founding colleges
Out, back to your systems
Your admissions CRM
Visit attendance and community engagement, as a file.
Being built with founding collegesYour advancement database
Student and alumni engagement, mentoring and event history, as a file.
Being built with founding collegesAnything else
Our API and webhooks, on the Complete plan.
Live today
How we connect, in order
- 1
A spreadsheet import
Import your students from a spreadsheet and invite them. This is how a launch starts today.
Live today - 2
A nightly file
A nightly file your IT team already knows how to send. Every one of these systems can export a scheduled file, so a founding college can start in the launch semester without waiting on vendor approvals.
Being built with founding colleges - 3
Single sign-on
Students sign in with their campus login. It’s built, and being switched on with our first college.
Being built with founding colleges - 4
Direct connections
Chosen with our founding colleges, by what they actually run.
On the roadmap
Signals, not files.
We bring in “has a hold”, not the ledger. “Midterm alert in one course”, not the gradebook. Gift history and wealth data stay in your advancement database. Less data in means less to protect and an easier security review.
Why students open it
Students won’t use an app because the college wants data.
They’ll use it if it’s the most useful thing on their phone about college life, and if everything it asks of them gives them something back.
1
It’s required, and easier
Chapel check-in, orientation steps and required events, in one place on their phone.
Check-in: live todayChapel credit counts: being built with founding colleges2
Their people are there
Their floor, their club, their team and their discipleship group, and before any of that, their admitted class.
Groups: live todayAdmitted-student community: being built with founding colleges3
It tells them what to do next
One list of next steps across offices: deposit, aid form, housing, registration, chapel credits left.
Next-steps list: being built with founding colleges4
It knows what’s on tonight
Events with one-tap RSVP, tickets and reminders, and Ask for “when is add/drop?” at midnight.
Events and Ask: live today5
It shows their progress
Badges for showing up, serving and leading, and later a record of what they led and finished.
Badges: live todayA record to download: on the roadmap6
It opens doors
Introductions to people who share their interests, a peer mentor in year one, an alumni mentor in their field.
Introductions and mentoring: live today7
It respects them
No ads, no selling their data, and a plain page that shows what staff can see about them.
No ads, never sold: live todayWhat staff can see: being built with founding colleges8
It stays with them
The same login becomes their alumni account. Their friends and mentors don’t vanish at graduation.
Alumni community: live today
Trust
Seeing more means protecting more.
Following a student across offices only works if students and staff trust what happens to their information.
A view for each role
Each office sees what its job needs. Faculty see “talk to Student Accounts”, not the balance. Advancement never sees care notes.
Being built with founding collegesStudents see what staff see
A plain page in the app shows each student the kinds of information on their record and who can see each one.
Being built with founding collegesProspects are different
Many are minors and aren’t students yet. Prospect records collect less, come from forms they filled in, and are kept on a schedule your college sets.
Being built with founding collegesSignals, not files
We bring in “has a hold”, not the ledger, and “midterm alert”, not the gradebook. Less data in means less to protect.
Counseling and health records stay out
They stay out of Socio Connect entirely.
Live today
How we protect records now.
- Each college’s data kept separate from every other organization’s
- Owners, admins, group leaders, members and guests, each seeing only what their role allows
- Two-step sign-in, and a record your admins can see whenever our staff view your data
- Never sold, never used for advertising, never used to train AI
- A full export whenever you ask
Pricing
Priced on enrolled undergraduates. Never per prospect or alum.
A one-time launch fee by size, then $8 per enrolled undergraduate a year, paid yearly or monthly. You never pay per prospect, admitted student or alum.
What we count
Enrolled undergraduates
$8 a year for each undergraduate enrolled at your college, minimum $9,600. Pay yearly or monthly.
No charge per person
Prospects and admitted students
Visit days and questions carry no charge. The admitted-student community is a $5,000-a-year add-on, being built with founding colleges.
No charge per alum
Alumni
Graduates keep their login and their record. The alumni community and giving is a $6,000-a-year add-on.
A one-time launch
From $15,000
$15,000 for up to 1,500 undergraduates, $20,000 up to 3,000, and $30,000 up to 5,000. We set everything up with you during a launch semester: your import, chapel check-in and cohorts, mentoring, staff training and first-term check-ins. Many colleges use one-time funds or student-success grants for it.
A subscription, yearly or monthly
$8 per student a year
Counting enrolled undergraduates only. Pay yearly or monthly. A college of 1,500 pays $12,000 a year, or $1,000 a month. The minimum is $9,600 a year, or $800 a month. You never pay per prospect, admitted student or alum.
Founding colleges
50% off the launch
The first colleges get 50% off the launch fee and a direct hand in shaping the product.
Add when you’re ready
Over 5,000 undergraduates, or several campuses? Talk to us.
Alumni community and giving
Live today$6,000 a year
Alumni verification, the alumni community, mentoring with alumni, campaigns and giving to your own Stripe account.
Admitted-student community
Being built with founding colleges$5,000 a year
Your admitted class meets before May 1, with a next-steps list for deposit, aid and housing.
Student-system sync
Being built with founding colleges$5,000 setup, then $2,000 a year
A nightly file from your student information system and admissions CRM, kept in sync for you.
Your own campus app
On the roadmap$8,000 setup, then $3,000 a year
Your college’s name and icon in the App Store and Google Play.
Questions about the whole journey.
Something else? Email hello@socio-connect.com.
Know every student from first inquiry to first gift.
We’re taking a small group of founding colleges for spring 2027 launches. They get 50% off the launch fee and a direct hand in shaping the product.
Everything in one place.