Leaving One Church Software: What to Plan For

What One Church Software does well

One Church Software is an all-in-one church management system. People, giving, groups, events, volunteers, check-in, forms and messages sit in one product, so unlike a church running a separate tool for every job, its people already share much of one record. That’s a real strength, and it’s why plenty of churches run well on it.

Its app is included with its plans and, in its own words, “uses a static design template.” A fully branded custom app is $295 a month, with a 12-month commitment.

Why a church might leave anyway

An all-in-one system solves the separate-lists problem. The reasons to move are usually about what happens on top of that record: whether the people who care for your congregation can see who needs them each week, what the system charges around giving, and whether the reports answer the questions your leaders actually ask.

Socio Connect keeps what’s good about one system, one record per person and one place for everything. On top of it, the Assistant brings your staff a short list each week of who needs a follow-up, with a reason for every name and a drafted note for your team to send. Gifts go to your church’s own Stripe account with no platform fee on top of the card fee.

When to stay

If One Church Software does what your church needs, the template app is enough, and nobody is asking questions the reports can’t answer, stay. A move is a real project, and it should solve a real problem.

Planning the move

The Planning Center guide goes through a move step by step. Here is what matters most when you’re leaving an all-in-one system.

Know what you’re moving. Start by asking One Church Software what you can export and in what format, and get a full export before you commit to anything. Then list everything it holds, what you actually use, and how far back you need it. Map your member journey too, from first visit to serving. There’s a guide to that in how to map your member journey.

Set it up. Decide how households should look, then roles: who sees what across groups, campuses, care and finance. Then walk through a real Sunday screen by screen, so nothing is slower than it is today.

Bring the data across. On Socio Connect you import by spreadsheet. Import your real data early, check it with the people who know it best, fix what’s wrong, and do it again. Coming from one system rather than several makes matching people simpler, but expect some records to need a human to look at them. During import, the Assistant suggests how your columns map and finds likely duplicates, and nothing is merged until a person says so.

Go live. Run Socio Connect alongside One Church Software until your team trusts it. Switch in an order that protects Sundays: people and groups first, then events and volunteers, then check-in, and giving last. Tell your congregation where to log in early.

Giving needs the most care

Stored card details belong to the payment processor, not to One Church Software or to us. On Socio Connect, givers set up their recurring gifts again on your giving page, and how much moves without donors setting gifts up again depends on the processor you’re leaving. Ask it, in writing, before you set a date. And decide early how the year you switch will appear on donors’ giving statements, so every donor still gets one accurate statement.

What it costs

Socio Connect plans are priced by active people. The Community plan, with giving, check-in and kids safety, volunteers and the Assistant, is $299 a month for up to 750 active people, and Complete is $599 a month for up to 2,000. Every plan is on the pricing page. If your church needs its own app or something no plan does, that’s a custom build.

The checklist

Ask One Church Software what you can export, in what format, and get a full export before you commit
List what the system holds: people and households, groups, giving, check-in, events, volunteers, forms, messages
Decide what history you need to migrate and what can stay in an archive
Ask your current processor, in writing, how recurring gifts move
Decide how the year you switch will appear on donors’ giving statements
Run a full test import with your real data, more than once
Run the new platform alongside the old one until your team trusts it
Switch check-in on an ordinary Sunday, never a major one
Tell your congregation where to log in before launch week
Keep your One Church Software account until nothing is missing

If you’re on One Church Software and thinking about a move, sign up and use your trial to run a test import before you set a date.

One Church Software’s app details and pricing are from its own site, checked September 2026.